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RESPONSIBLE GAMBLING

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Have a question or need assistance? Our team is available to provide personalized support whenever you need it.

A:

1st Floor, Sheraton Saigon Grand Opera Hotel, 80 Dong Du & 88 Dong Khoi Street, Sai Gon Ward, Ho Chi Minh City, Vietnam

P:

(+84) 28 3824 7576

E:

info@palazzo.vn

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A:

1st Floor, Sheraton Saigon Grand Opera Hotel, 80 Dong Du & 88 Dong Khoi Street, Sai Gon Ward, Ho Chi Minh City, Vietnam

P:

(+84) 28 3824 7576

E:

info@palazzo.vn

© 2026 Palazzo Club. All Rights Reserved.

WHERE THRILL MEETS SOPHISTICATION

At Palazzo Club, we are committed to promoting responsible gambling as part of our dedication to providing a safe and enjoyable gaming environment. We believe that gambling should be a form of entertainment and are proactive in supporting our guests to play responsibly. Long

COMMITMENT

We are devoted to fostering a culture of responsible gaming. Our goal is to ensure that guests enjoy their gaming experience within healthy limits and with a full understanding of the risks involved. Our staff are trained to recognize signs of problematic gambling behavior and are ready to offer support or direct individuals to professional assistance when needed.

IDENTIFYING GAMBLING-RELATED ISSUESS

Some warning signs may include:

  • Spending too much time and money on gaming.
  • Neglecting work, studies, or personal relationships.
  • Borrowing money or getting into debt to gamble.
  • Feeling restless, anxious, or irritable when not gambling.
  • Being unable to stop despite trying.

RESPONSIBLE GAMBLING GUIDELINES

We encourage all guests to follow these responsible gambling practices:

  • Set a budget before you start playing and stick to it.
  • Treat gambling as entertainment, not a way to make money.
  • Be aware of how much time and money you spend.
  • Do not gamble when feeling stressed, upset, or under the influence of alcohol.
  • Take breaks regularly during gaming sessions.

CONTACT SUPPORT

Based on our experience, we undertake to provide you with the best advice and, where necessary, to direct you to the best people to speak to. For problem gaming information please contact a member of our management team on floor or email us at info@palazzo.vn.